Privacy Policy

Agarwal-Domestic Packers and Movers respects the privacy of visitors, customers and individuals who contact us through our website, telephone, WhatsApp or other available communication channels.

Last Updated: August 2026

Business Identity

1. Introduction

This Privacy Policy explains how Agarwal-Domestic Packers and Movers may collect, use, store and protect information provided by visitors and customers when they use this website or contact our business regarding relocation and transportation services.

By using this website or voluntarily providing information to us, you acknowledge this Privacy Policy. If you do not agree with this policy, please avoid submitting personal information through the website or our communication channels.

2. Information We May Collect

Depending on how you contact us and the services you request, we may receive information such as:

• Name and contact details.
• Telephone or WhatsApp number.
• Email address, where provided.
• Pickup and delivery locations.
• Preferred moving date.
• General information about household goods, office items or vehicles requiring transportation.
• Information included in your enquiry, quotation request or service communication.

We aim to collect information that is reasonably necessary to understand and respond to your relocation enquiry or provide the requested service.

3. How We Use Your Information

Information may be used for legitimate business purposes, including:

• Responding to your enquiry.
• Understanding your moving or transportation requirement.
• Preparing or discussing a moving quotation.
• Coordinating pickup and delivery arrangements.
• Communicating about an agreed service.
• Providing customer support.
• Maintaining appropriate business and service records.
• Improving website functionality and customer experience.
• Meeting applicable legal, accounting or regulatory requirements.

4. Phone & WhatsApp Communications

If you choose to call or contact us through WhatsApp, the information you provide may be used to respond to your enquiry, discuss your moving requirement, prepare a quotation or coordinate an agreed service.

WhatsApp communications are also subject to WhatsApp’s own terms and privacy practices. Customers should avoid sending passwords, banking credentials, card PINs or other highly sensitive information through ordinary chat messages.

5. Website Enquiries & Forms

If you submit an enquiry, quotation request or contact form, the information you provide may be received by our business for the purpose of responding to your request and handling the related relocation enquiry.

6. Cookies & Website Technologies

This website may use cookies or similar technologies where required for website functionality, security, analytics or advertising measurement.

Cookies may help us understand how visitors use the website and improve website performance. Depending on the technologies actually installed on the website, visitors may be able to manage certain cookie preferences through their browser or available consent controls.

7. Google Ads & Advertising Measurement

Where Google Ads, conversion measurement, analytics or other advertising technologies are used on this website, relevant information may be processed according to the applicable technology provider’s terms and privacy policies. Advertising and measurement technologies may use cookies, device information or similar signals to measure website visits, conversions or campaign performance, subject to the applicable settings and requirements.

8. Sharing of Information

We do not intend to sell customer enquiry information as a product. Information may be shared only where reasonably necessary for legitimate business or legal purposes, such as:

• Service coordination and transportation arrangements.
• Technology or communication providers supporting our website or business operations.
• Professional, accounting or legal advisers where necessary.
• Government, regulatory or law-enforcement authorities where legally required.

We do not authorize third parties to use customer information for unrelated purposes without an appropriate legal or contractual basis.

9. Data Security

We take reasonable measures to protect information against unauthorized access, misuse, loss or disclosure. However, no website, internet transmission or electronic storage system can be guaranteed to be completely secure. Customers should therefore avoid submitting confidential credentials or unnecessary sensitive information through public website forms or ordinary messaging channels.

10. Data Retention

Information may be retained for as long as reasonably necessary to respond to enquiries, provide services, maintain business records, resolve disputes, meet contractual obligations or comply with applicable legal and regulatory requirements.

11. Third-Party Websites & Services

Our website may contain links or integrations for services such as WhatsApp, maps, analytics, advertising or other third-party platforms. Those services operate under their own terms and privacy policies. We are not responsible for privacy practices controlled independently by such third-party providers.

12. Your Choices & Requests

If you have a question about information you have submitted to us, wish to request correction of inaccurate information, or have a privacy-related request, please contact us using the details provided below. We will consider requests in accordance with applicable law and the nature of the information concerned.

13. Children’s Privacy

Our services are intended for adults and businesses arranging relocation services. We do not knowingly request or intentionally collect personal information from children for independent commercial enquiries.

14. Changes to This Privacy Policy

We may update this Privacy Policy when our services, website functionality, data practices or applicable legal requirements change. The updated version will be published on this page with a revised “Last Updated” date.

Privacy Questions or Requests?

Contact Agarwal-Domestic Packers and Movers regarding questions about this Privacy Policy or information submitted through our website.

Head Office: Plot No. 30, Co-operative Nagar, Thiruverkadu, Chennai – 600077, Tamil Nadu, India

📞 +91 81231 54002

💬 WhatsApp Us

Important:
This Privacy Policy is intended to describe the website’s general privacy
practices. It should be reviewed and adapted to the actual forms, cookies,
analytics tools, advertising technologies, payment methods, vendors and
data-processing practices used by the business. Where applicable, legal
requirements should be reviewed with a qualified professional.